Customer has to raise a return request by sending an email to support@ayushrisilks.com with the order details & the return reason. Incase of damaged / incorrect item a photograph of the product, the price tag & the packing cover which got delivered is mandatory.

Our support team will analyse the return request and approve the same. 

Once a return is approved, the item has to be packed & shipped to the below address. 

The products must be returned in it’s original condition, unaltered and unused. The price tag ( and the silk mark tag if applicable ) has to be present. The saree folding has to be intact.

Reverse pick up is not available for damaged / defective items / incorrect item for selected Pin codes .Customers must courier it back to the shop address

Onward logistic cost of Rs. 150/- for each item will be charged on free shipping orders.

All the refunds will be credited to the same payment mode through which the order was paid. The refund might take 7 to 10 working days to credit from the date of initiation. 

Rest of INDIA – Orders:

We do not accept returns for orders from countries outside India

Domestic and International Shipping

DOMESTIC SHIPPING

Ayushri Silks offers shipping across India through reliable courier service. The courier charges will be borne by the customer. All the orders will be shipped within 5-7 business days from the date of order. Shipping timelines will be intimated to the customer in advance.

All our products are packed in secure tamper proof packaging. If you find that the package is tampered with please do not accept delivery of the same from the carrier. If the customer accepts delivery, it will be deemed that the product arrived in a tamper proof condition.

All products ordered in one cart will be shipped to one shipping address. If there is a requirement for the products to be shipped to more than one shipping address then please create separate orders in separate carts for each address.

INTERNATIONAL SHIPPING

Shipping costs are payable for shipping to locations outside India. International orders are normally shipped within 10 – 15 business days from the date of orders.

Shipping timelines will be intimated to the customer in advance.

All our products are packed in secure tamper proof packaging. If you find that the package is tampered with please do not accept delivery of the same from the carrier. If the customer accepts delivery, it will be deemed that the product arrived in a tamper proof condition.

Local Taxes, Duty & Customs should be borne by the customer.

Domestic Shipping (Within India)

Shipping Charges: Domestic shipping within India is chargeable at ₹90 for orders within Bangalore and 150 outside Bangalore.

Handling Fee: A handling fee of ₹120 will be applicable for orders below ₹6000, managed by our courier

Delivery Schedule: Deliveries are scheduled between Monday and Saturday, from 9am to 7pm, excluding public holidays and

Issue Reporting: Any delivery issues or package concerns must be reported within 24 hours by contacting us at support@ayushrisilks.com or calling +919900089865.

International Shipping

Global Delivery: We offer international shipping to ensure timely and convenient delivery of our products

Customs Duties: Customers are responsible for any Customs Duty, Import Tax, or GST charges levied by their country’s authorities. These charges are not within the control of Ayushrisilks or our shipping partners and are based on the invoice value. Please check with your local customs office for specific charges, which may

Fair Usage Policy

Shipping Terms: Terms of shipping are subject to fair usage policies and may vary based on order specifics and shipping

Delivery Timeframes: International delivery times vary by destination and are estimated during Please allow additional time for customs clearance.

Lost Packages: In the rare event of a lost package, please contact us We will work with our shipping partners to resolve the issue promptly.

Track Your Order

Order Tracking: Easily track your order status through our Once your order is shipped, you will receive a tracking number via email to monitor its progress.

Delivery Updates: Receive timely updates on your delivery status to stay informed about your order’s journey to

Contact Us

For any questions or concerns regarding our Shipping Policy, please reach out to our customer service team:

Email: support@ayushrisilks.com

Phone: +919900089865

We strive to provide seamless shipping experiences for all our customers, whether domestic or international. Thank you for choosing Ayushri Silks!